Terms & Conditions

These Terms & Conditions outline how we operate and what you can expect when booking treatments with Karen’s Beauty Rooms. By making an appointment, you agree to the terms set out below.

1. Appointments

  • All appointments must be booked through our online booking system or directly with the salon.

  • Please arrive on time for your appointment. If you are more than 10 minutes late, we may need to shorten or reschedule your treatment.

  • If you are feeling unwell, please contact us before your appointment.

2. Cancellations & No‑Shows

  • We kindly ask for 24 hours’ notice if you need to cancel or amend your appointment.

  • Cancellations made with less than 24 hours’ notice may incur a charge.

  • Clients who do not attend their appointment without notice may be charged the full treatment cost.

  • Repeated missed appointments may require pre‑payment for future bookings.

3. Patch Tests

  • Patch tests are required 24 hours before any tinting or lash lift treatment.

  • Treatments cannot be carried out without a valid patch test.

  • Patch tests must be repeated if you have had any changes to your health, medication, or allergies.

4. Health & Medical Conditions

  • Please inform us of any medical conditions, allergies, or changes to your health before your treatment.

  • Certain treatments may not be suitable for clients with specific conditions; we will advise you accordingly.

  • If you are pregnant, breastfeeding, or undergoing medical treatment, please let us know when booking.

5. Payments

  • Payments are taken via Square at the salon.

  • We do not store card details.

  • Prices are subject to change; the most up‑to‑date prices are listed on our website and booking system.

6. Gift Vouchers

  • Gift vouchers are valid for 12 months from the date of purchase unless otherwise stated.

  • Vouchers are non‑refundable and cannot be exchanged for cash.

  • Lost or stolen vouchers cannot be replaced.

7. Personal Belongings

  • Karen’s Beauty Rooms cannot accept responsibility for loss or damage to personal items brought into the salon.

8. Treatment Suitability

  • We reserve the right to refuse or adapt a treatment if we believe it is unsuitable for your health or wellbeing.

  • If a treatment cannot be carried out due to undisclosed medical conditions or lack of patch test, the full appointment fee may still apply.

9. Website Use

  • All content on this website, including text and images, is the property of Karen’s Beauty Rooms and may not be copied or reproduced without permission.

  • We aim to ensure all information is accurate; however, treatment details and prices may change without notice.

10. Privacy

  • We take your privacy seriously. Please refer to our Privacy Policy for full details on how your data is collected, stored and used.

11. Contact

If you have any questions about these Terms & Conditions, please contact: info@karensbeautyrooms.co.uk